COLUMBIA MOSAIC 2023

Discovering the artistic community at Columbia University with Columbia Mosaic

ROLE  Lead Designer, UX Researcher

TIME  Oct - Dec 2023

TEAM  Prentice Jones, Camille Naït-Abdesselam (Research & Design), Lucia Saignac (Development)

PROJECT OVERVIEW

For our final project for my UI Design course, my team designed Columbia Mosaic, an artistic event discovery platform to promote and uphold the art community amongst the student body of Columbia University. The app keeps students in the know of artistic events occurring on campus, allowing them to discover and access events at the touch of a finger.

As the lead designer of this project, I established the overall interface layout and design and oversaw the user testing procedures.

THE PLATFORM

A new way of discovering Columbia's artistic community

Columbia Mosaic is a dynamic map that pinpoints the locations and details of all art-related events taking place on campus, simplifying the event discovery experience to allow students to better explore their artistic interests.

PROBLEM DISCOVERY

Students want to get involved in the artistic community at Columbia, but struggle to discover artistic events due to scattered and inaccessible information.

"The process for finding events takes a long time"

"I didn't even know there were art clubs here"

“For other art events, I just don't know where I would be looking"

CONTEXTUAL INTERVIEWS

Understanding the current experience of discovering events

We spoke to a group of students with varying levels of involvement in the arts at Columbia, ranging from students who were art organization leaders deeply invested in the community to students who were unfamiliar with the arts entirely. We asked them about their relationship with arts events, how they go about searching for events, and the challenges they face in their search.

INSIGHTS

We consolidated our quotes and learnings into an affinity diagram to extract three main insights that encapsulate the current experience of searching for artistic events.

Students want their personal preferences to be a driver in their search for artistic events

Students do not want to spend considerable time and energy searching for events and keeping track of their details

There is no platform students can reference for artistic events on campus, so students must depend on unreliable means of discovery such as word-of-mouth or flyers

SECONDARY RESEARCH INSIGHTS

Existing systems do not provide a discovery experience tailored to user's interests

the opportunity

How might we make the process of discovering Columbia's art community easier to allow students to better engage in their artistic interests?

LAYING DOWN THE GROUNDWORK

The Mosaic discovery experience

Our user interviews revealed that locating events can be challenging when students are unfamiliar with some locations of campus buildings.

Thus, we designed Mosaic as a dynamic map of all artistic events on campus to remove the initial obstacle of locating of events, creating a smoother and interactive, hands-on discovery experience.

INFORMATION ARCHITECTURE

Crafting an effective event card

Creating effective event cards that provide students with all necessary event information at first glance took some experimentation. Our goal was to find a balance between highlighting key event information and the platform's features without having the card look too cramped.

I realized the solution was grouping information by similarity, separating event information and platform features into two distinct groups.

visual design

Creating the Mosaic look

Our final round of iteration was for adding color and typography to the platform.
Drawing from Columbia’s Web Color Guide, I set the base color as a lighter hue of Columbia blue at #E9F5FE and developed an analogous color palette around the color.

design walkthrough

Columbia Mosaic

Seamlessly browse and explore events

Students can toggle between a dynamic map view or list view to browse all current arts events taking place on campus.

Save events and add them to your calendar

The save event feature provides students with a convenient way to track events they are interested in, while the Google Calendar integration helps them stay committed and not forget event times.

Curate what events you see according to your preferences

The platform's filtering feature allows students to narrow down their event search based on their personal interests, minimizing the time and effort of discovering events.

Create a profile to explore events and organizations tailored to your interests

Students who want to be more involved in the arts community can create a Mosaic account through their school email. The simple onboarding process allows student to input their interests and follow clubs to get personalized event recommendations and event updates from their favorite clubs.

Reflections

I had so much fun my first time designing a platform from 0-1! In previous projects I dealt more with user research, but I was really able to practice my visual design skills through this project and learned how to think of design iteratively. I learned many design lessons, such as...

Trying things out is usually the best way to find the answer

The challenge of organizing the event-card information taught me not to be afraid to experiment and be comfortable with imperfection. I would have never gotten to the "perfect". solution had I not tried out the other ideas I had!

The value of multiple rounds of user feedback

Multiple rounds of feedback showed that as designers, our assumptions about the users don't always match the reality. Consistent check-ins proved to be incredibly valuable for better identifying user needs and thus creating a better product.

A good product should extend beyond the user's initial needs

Mosaic originated from a desire to make students more aware of art events at Columbia. However, as we spoke to more students we learned that students don't just want to find more events, but desire to build community through shared artistic interest. In future iterations, I would incorporate a social aspect into the platform, allowing students to follow one another and see each other's activity to fulfill a greater desire for community.